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Feature Requests

Apr 10, 2008 at 12:31 AM
Great App! Just what I was looking for.

Two requests:

1) Add the Description field to the casemail. The idea here is to have a bit more info at the bottom of the new case email notification with at least some of the original email message.

2) Would it be possible to be CC'd on the casemail sent to the originator instead of getting a copy? This would allow us to hit "reply to all" from from our mail app (Outlook) and send to the case contact.

Again, thanks for sharing your work!

Apr 11, 2008 at 5:26 PM
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